Contact & support
A question before
you choose?
Ask about a product's format, compatibility or fit. For an existing order, tell us which product you bought and the email used at checkout.
Contact KivoraMint
Email Mohamed Haredy, founder of KivoraMint:
This is an independent digital-product brand based in Cairo, Egypt. English-language enquiries are welcome.
Help us find the right purchase
- Include the product name and the storefront used: Gumroad or Ko-fi.
- Describe the issue and your software or browser version.
- If a screenshot helps, remove personal or confidential information first.
Please do not email card details, passwords or sensitive chargeback evidence. We do not need your original case files to answer general product questions.
Downloads and order terms
Use the download link in your purchase receipt. Refund requests and order questions can be raised through the storefront used for the purchase or by email. The listing and checkout display the applicable purchase terms; this website does not add a separate refund promise.